Privacy Policy
Introduction
At Bitcoin Pulse Lab (“we”, “our”, “us”), accessible at bitcoinpulselab.com, we are committed to safeguarding the privacy and personal data of our users. Your trust is critically important to us, and we are dedicated to handling your personal information with the utmost care, in compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws. This Privacy Policy explains how and why we collect, use, share, and protect your personal data when you interact with us through our website and services.
Scope of Policy and Data Controller Role
This Privacy Policy applies to all personal data collected through our website (bitcoinpulselab.com), associated applications, and services. Bitcoin Pulse Lab is the data controller responsible for your personal data under this Privacy Policy, meaning we determine the purposes for which and the manner in which your personal data is processed.
For any inquiries regarding this Policy or your data rights, you may contact us at [email protected].
Categories of Data We Collect
The personal data we collect may vary depending on your interaction with our website but typically includes the following categories:
1. Usage Data
Includes information such as your IP address, browser type, device identifiers, referring URLs, session timestamps, pages viewed, and general website behavior data.
2. Account Data
Includes identifying information you provide by registering or subscribing, such as your full name, email address, mailing address, phone number, and account credentials.
3. Profile Data
Includes information about your preferences, past purchases, activity history, and behavior within our services that helps personalize your experience.
4. Communication Data
Includes content of communications when you contact us for support or provide feedback, including email conversations, contact forms, and support requests.
5. Technical Data
Includes device type, operating system, device settings and configurations, internet connection type, and other diagnostic data collected from your system.
6. Transaction Data
Includes payment details (e.g., card data collected via secure third-party processors), delivery details, order history, and transaction confirmations.
7. Preference Data
Includes marketing and communication preferences, product interests, survey responses, and opt-in statuses.
Legal Bases for Processing Personal Data
We process your personal data based on one or more of the following legal bases:
– Consent: Where you have given clear consent for us to process your personal data for a specific purpose, such as subscribing to our newsletter.
– Contractual Necessity: Where the processing is necessary for the performance of a contract with you, including providing access to our services.
– Legitimate Interests: Where the processing is necessary to pursue our legitimate interests, such as improving our services, enhancing security, marketing, and fraud prevention, and where those interests are not overridden by your data protection rights.
– Legal Obligation: Where the processing is necessary for compliance with a legal obligation to which we are subject.
Your Rights
Under applicable data protection laws, you have the following rights regarding your personal data:
– Right to Access: You may request access to the personal data we hold about you.
– Right to Rectification: You have the right to request correction of inaccurate or incomplete data.
– Right to Erasure (Right to Be Forgotten): You may request the deletion of your personal data, subject to legal or contractual obligations.
– Right to Restriction of Processing: You may limit or suppress how we use your information in certain circumstances.
– Right to Data Portability: You may request your data in a structured, commonly used, and machine-readable format, and transmit it to another data controller.
– Right to Object: You have the right to object to processing where we rely on legitimate interests or direct marketing.
– Right to Withdraw Consent: Where data processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable data protection laws.
Security Measures
We adopt industry-standard technical and organizational controls to protect your personal data from unauthorized access, disclosure, alteration, and destruction, including but not limited to:
– Use of secure HTTPS encryption for all data transmission
– Role-based access controls and internal authentication procedures
– Regular security audits and assessments
– Resilient infrastructure with data backups and disaster recovery
– Staff training on privacy and data protection protocols
Despite these precautions, no system is entirely secure. We therefore encourage you to take additional security measures, such as protecting your credentials and updating your devices regularly.
International Data Transfers
We may transfer your personal data to countries outside of your jurisdiction, including to countries that may not have equivalent data protection laws. Where such transfers occur, we implement appropriate safeguards, including the use of European Commission-approved Standard Contractual Clauses and other applicable compliance mechanisms, to ensure your data receives an adequate level of protection.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, regulatory, tax, accounting, or reporting obligations. Retention timeframes may vary based on the data category:
– Account Data: Retained for the duration of your account and up to 2 years thereafter for legal purposes.
– Transaction Data: Retained for 7 years to comply with financial regulations.
– Communication Data: Retained for up to 3 years for support history.
– Technical and Usage Data: Retained for a maximum of 12 months for analytics.
– Marketing Preference Data: Retained until you update or withdraw your preferences.
Cookie Policy
We use cookies and similar technologies to enhance your experience at bitcoinpulselab.com. Cookies serve various functions:
– Essential Cookies: Necessary for the website to function (e.g., session cookies, secure login).
– Functional Cookies: Enable personalization and remember your site preferences across sessions.
– Analytics Cookies: Help us understand site usage patterns and improve performance (e.g., Google Analytics).
– Performance Cookies: Measure performance of campaigns and user interactions to optimize content delivery.
Cookie Management and Compliance
You have full control over your cookie preferences. Upon your first visit to bitcoinpulselab.com, we present a clear cookie banner requesting your consent for the use of non-essential cookies, in accordance with GDPR and CCPA requirements. You may adjust or withdraw your consent at any time using our Cookie Settings tool located in the website footer.
Additionally, browser settings may be configured to reject all or specific categories of cookies. Please note that disabling essential cookies may impact site functionality.
Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that a child has provided us with personal data in violation of applicable laws, we will delete it promptly. If you believe that we may have collected such data, please contact us immediately at [email protected].
Policy Updates
We may update or amend this Privacy Policy from time to time to reflect changes in legal obligations or data processing practices. Where material changes occur, we will notify you via prominent website notice or direct communication. We encourage you to review this Policy periodically to remain informed.
Contact
If you have any questions about this Privacy Policy, your personal data, or wish to exercise your rights, you may contact us via email at:
We are committed to maintaining compliance with all applicable privacy laws and to addressing any concerns you may have. Please do not hesitate to reach out.